Biography

For many years, Steve was a partner at Towers Perrin and worked with a broad range of clients. He managed major projects that addressed people management, measurement, cultural change and leadership issues, and helped these organizations develop action plans to address the findings.

He was also responsible for various intellectual capital development efforts for the firm, including global studies of the mindset of the workforce, and served as the global leader for the employee research and performance management practices.

Prior to Towers Perrin, Steve was a college professor and consultant. In that capacity, he worked with companies on measurement, change management and human resource development issues. He also served as Director of Education and Training for a large, not-for-profit organization for several years.

Steve holds a bachelor's degree in history and a master's degree in business from Yale University. He also holds a doctorate in education, with a concentration in adult and organizational development, from Harvard University.

He is the author of several articles on change, employee research, and human resource management such as Measuring and Managing Corporate Culture, Pay Attention Now or Pay Later: Human Resource Issues in Mergers, and Building the HR Value Chain, which have appeared in national journals, and has been frequently quoted in publications such as Fortune and The Wall Street Journal.